The following cancellation conditions apply to our regular tours
The fee is passenger specific. On a multi-passenger order, each passenger is charged a cancellation fee according to the fee option he/she has selected.
1.1.1 Cancelling 45 days or more before departure: the customer is charged a service fee of €20.
1.1.2 Cancelling between 44 and 21 days before departure: the customer is charged a service fee of €40.
1.1.3 Cancelling between 20 and 7 days before departure: the customer is charged a service fee of 50% of the total order value.
1.1.4 Cancelling between 6 and 3 days before departure: the customer is charged a service fee of 75% of the total order value.
1.1.5 Cancelling less than 3 days before departure: the customer is charged a service fee of 95% of the total order value.
If trip is Cancelled by Cataniaboattour for bad sea condition the full Refund is Granted.